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Last update: March 29, 2020

The coronavirus

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The coronavirus pandemic affecting the world does not spare Peru. Below a brief on the situation.

Current status of the epidemic in Peru

On March 6, 2020 and after more than 100,000 cases worldwide, Peru had its first case of a person infected with the coronavirus. A 25-year-old man returning from Europe on February 26 presented symptoms that were confirmed to be those of the coronavirus. This person, patient zero, is now fully recovered and released on March 16. To date (April 03), 1595 cases have been reported.

For any official information, we invite you to visit the website of the Peruvian Ministry of Health www.gob.pe/minsa.

Consequences in Peru

Since March 6, 2020, Peru has taken sanitary measures. On March 11, President Martín Vizcarra applied a 14-day quarantine for anyone coming from France, Italy, Spain or China. But the most important measure was announced on March 15 by the President, declaring a state of emergency from midnight on March 16 and for 15 days. On March 26, the President extended the state of emergency until April 12 included. The measures taken are:

Mandatory social isolation of the population (confinement).
Basic services will be provided (the supply of food, medicines, and continuity of water, sanitation, electricity, gas, fuel, telecommunications, cleaning, solid waste collection, funeral services and others).
The national police and the armed forces will take steps to guarantee public services.
Movement within the national territory is restricted.
People may move on public roads only for the provision of and access to essential services and goods such as:
- Purchase, production and supply of foodstuffs, including their storage and distribution for sale to the public.
- Purchase, production and supply of pharmaceuticals and basic necessities.
- Assistance to health centers, services and facilities, as well as diagnostic centers, in case of emergency.
- Return to the place of habitual residence.
- Assistance and care for the elderly, children, adolescents, dependent persons, persons with disabilities and persons in vulnerable situations.
- Financial institutions, insurance and pensions, as well as complementary and related services that guarantee their proper functioning.
- Production, storage, transport, distribution and sale of fuel.
- Means of communication and call centers.
Borders are totally closed and international passenger transport by land, air, sea and inland waterway is suspended.

Consequences on our services

During the state of emergency between 16 March and 30 March 2020 inclusive, all tourist services are cancelled; transportation is suspended; tourist sites are closed. As a result, the consequences on our services are:

For travelers who already have a reservation, regardless of the date of the trip or service, whatever the service (Inca Trail trek, Salcantay trek, tour, entrance tickets, etc.), and who cannot carry out this service because of the coronavirus, the proposed solutions are:
- Postponement of the service. We offer to change the date of the service free of charge, provided that you claim the same service, for a date in 2020, depending on the availability for the chosen day and service. You must inform us at least 48 hours before the date of the service initially planned, so that our agency makes the necessary arrangements with the authorities free of charge.
- Cancellation of the service. We will deal on a case-by-case basis, depending on the service, the reservations already made and the paid amounts. Deposits may be refunded, totally or partially. But the chaotic situation, the stoppage of work and institutions and the lack of information do not allow us to have a clear and definitive answer to give. We ask for your understanding and patience.

For travelers wishing to book a service (Inca Trail trek, Salcantay trek, excursion, tour, entrance tickets, etc.), it is only possible to book for a service from 1st April 2020. Our pages and forms have already been updated and only a valid date is selectable.

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